Effective date: July 30, 2026
Velmora Jewelry operates https://velmorajewelry.com. This Privacy Policy explains what information we collect, why we use it, and the choices available to you when you browse our website, create an account, contact us, or place an order.
Information we collect
Depending on how you use the website, we may collect your name, email address, telephone number, billing and shipping address, account details, order history, product selections, customer-service messages, and information you voluntarily provide through forms. We may also collect device, browser, IP address, cookie, referral, and website-usage information.
Payments are processed by third-party payment providers. Velmora Jewelry does not need to receive or store your complete payment-card number.
How we use information
- Process, fulfill, track, and support orders.
- Provide accounts, customer service, refunds, and order communications.
- Operate, secure, troubleshoot, and improve the website.
- Prevent fraud, misuse, and unauthorized transactions.
- Measure website and advertising performance where permitted.
- Comply with tax, accounting, legal, and regulatory obligations.
Service providers and disclosures
We may share information only as reasonably necessary with companies that help operate the store, including our website host, WooCommerce, payment processors such as Stripe, email and form providers, analytics and advertising providers such as Meta, fraud-prevention services, shipping carriers, and product-fulfillment suppliers. These parties receive only the information needed to perform their services.
We may also disclose information when required by law, to protect customers or the business, or as part of a merger, acquisition, financing, or sale of business assets. We do not sell personal information for money. Certain analytics or advertising technologies may be treated as “sharing” under some state privacy laws.
Cookies and similar technologies
The website may use essential cookies for shopping-cart, checkout, account, security, and preference functions. Analytics and advertising tools may use additional cookies or similar technologies where enabled. Browser settings may allow you to block or delete cookies, but disabling essential cookies can prevent parts of the store from working correctly.
Data retention
We retain information for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, enforce agreements, prevent fraud, and meet legal obligations. Retention periods vary according to the type of information and the reason it was collected.
Your choices and rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information. You may also have the right to object to or limit certain processing. We may need to verify your identity before completing a request, and some information may be retained where legally required.
Security
We use reasonable administrative and technical safeguards intended to protect personal information. No website, transmission method, or storage system can be guaranteed completely secure.
Children’s privacy
Velmora Jewelry is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Policy updates
We may update this policy as the store, suppliers, payment methods, or legal requirements change. The effective date at the top of this page will show when the policy was last revised.
Contact us
For privacy questions or requests, email support@velmorajewelry.com.